Resolving Failed to MQTT server with two eggs


#1

Hi guys,

I have eggs that won resolve mqtt server:

egg00802aa9fd180111

and

egg00802ad56b980121

Both have been updated to 2.2.2 firmware, both have blue ESP cards installed. The wifi connection is ok. Any ideas?

Cheers,

Liz


#2

Is this behavior consistent across networks or peculiar to a specific network? The implication is that DNS isn’t working on these networks, which may be an issue with some particular make / model of router, but I haven’t encountered that personally. This can possibly happen, I believe, if the network is restrictive in some way, like using a captive portal. In that case you might be granted an IP address by the router, but not have real internet access until you have accepted some terms and conditions through a web browser or something. If that’s the case, you need to get the network administrator of that network to add a rule / exception to bypass this logic for Air Quality Eggs, typically by providing them the MAC address and vouching for the device.


#3

This is not the issue as the network has no restrictions. I’ll double check by trying a different network, but I’m pretty sure it’s not the case.